The “grievance system” in the detention center is Brian’s single largest grievance: There is none. The strategy and dysfunction set in place by Buchanan remains. The detention center hears grievances via informal notes passed to Chief Jailer Captain Sharon Price, or via a digital, paperless kiosk (limit 3).
There are never receipts given for these grievances, in either form, and they are thereafter never again acknowledged.
This problem must be addressed in a USC 1983 Civil Rights lawsuit.